About Team Board

Business core values and culture

We are an independent, secular, not-for-profit organisation that supports the delivery of best practice, across the breadth of the community care sector.

Some might say we are commercially astute, with not-for-profit values, or metaphorically that we have a commercial brain and a not-for-profit heart.

Our Values

Ethics – demonstrating integrity and accountability in everything we do.

Excellence – to be recognised as a leader in community care.

Dignity – treating others the way we want to be treated, with fairness and respect.

Open-mindedness – encouraging creativity and curiosity, generating new approaches and expanding options.

Quality Objectives

 Community Options Australia is committed to quality delivery in all aspects of our work and is continually seeking opportunities for improvement. Our high-level quality objectives are: 






If you have any feedback, compliments, or complaints, please feel free to contact us at info@communityoptions.net.au or call us on 1300 136 606.



From our establishment as a not-for-profit representative organisation in 1996, Community Options Australia became recognised as a leader in the development and delivery of packaged care solutions to a wide range of people. Our core membership of community care organisations are deeply committed and connected to local communities across Australia.

Over 20 years the organisation has evolved and piloted programs that addressed support for people who had high, complex needs. We are the “navigators” who help people find what they need, often during stressful periods of their life. This role is important due to the significant changes to government funding and the new models of care to enable people to stay in their homes.

Community Options Australia has evolved to meet the challenges of the rapidly changing care sector, with a reputation for excellence in contract management, case management and assessment services, and the innovative use of technology.

Relationships are the cornerstone of our organisation. We’re passionate about developing connections across Australia’s community care spectrum, investing in building strong partnerships and collaboration. We understand that local organisations contribute toward great communities and we value what they do.

Our Team

Community Options Australia works with a team of professionals to provide you the best services.

Jane Crowe

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Ken Johnson

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Maree O'Rourke

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Jo Penhallurick

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Lana Blazeska

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Eilidh Gillies

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Jaime Sims

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Pille Puvendi

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Anna Maria Hanna

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Freya McCabe

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Vita Morgan

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Feula Pesaleli

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Nick Archibald

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Theresa Da Silva

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Helen Phillips

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Our Board

Community Options Australia works with a team of professionals to provide you with the best services.

Benjamin Graham

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Kate McDougall

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David Bruce

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Joanne Watters

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Dalvin Chien

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Thanks to our members

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