Connecting Organisations with those in need

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Who We Are and What We Do

Community Options Australia is a not-for-profit organisation, with the purpose of providing innovative solutions to connect and enable people to access community care choices, to remain independent in their own homes.

We bring together organisations across the diversity of the community care sector, to create economies of scale, flexibility, and a community of best practice. This unique model, separate from direct service delivery, is built on technology and collaboration.

Community Options Australia has a reputation for excellence in contract management, assessment and case management, and acts as a budget holder and lead contractor for a range of State and Federal Government programs. This includes the delivery of the Commonwealth Department of Health’s Regional Assessment Services (RAS) and Continuity of Support (CoS) Individual Support Packages, as well as the NSW Health ComPacks program.

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What makes us different? 

Our innovative “hub and spoke” business model:

  • enables members to access State and Federal Government contracts in community care, and act as subcontractors to deliver local services in communities throughout Australia
  • incorporates shared centralised resourcing, such as intake and referral offering a more cost-effective solution, to create efficiencies and best practice
  • has geographic coverage that is flexible and scalable to expand to meet fluctuations in demand
  • recognises the importance of creating commercial partnerships, particularly in technology and innovation, allowing our members to pool resources and knowledge

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