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Who We Are and What We Do

Community Options Australia is a not-for-profit organisation, with the purpose of providing innovative solutions to connect and enable people to access community care choices, to remain independent in their own homes.

We bring together organisations across the diversity of the community care sector, to create economies of scale, flexibility, and a community of best practice. This unique model, separate from direct service delivery, is built on technology and collaboration.

Community Options Australia has a reputation for excellence in contract management, assessment and case management, and acts as a budget holder and lead contractor for a range of State and Federal Government programs.

Latest News

Message from our Board Chair, Sara Haslinger

We are pleased to advise that we have appointed Robert Mulcahy as interim CEO. Robert joins us with broad experience in many facets of community care and a very strong focus on stakeholder engagement. He is looking forward to working with you over the coming months. We are very appreciative of the hard work our…
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Intro of Folio - June 2020

Further investment in technology upgrades

Our Contact Centre personnel have outstanding service to our stakeholder community as their critical objective. To that end, they enthusiastically engaged in the process, in January 2020, to review the matrix of people, process, and technology opportunities to deliver enhanced service excellence. We are excited to announce that implementation of the recommendations for Phase 1…
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Royal Commission into Aged Care Quality and Safety Research Paper released.

The Caring Futures Institute at Flinders University surveyed over 10,000 Australian adults not currently receiving aged care services, aged 18 to 91 years. The survey investigated the views and preferences of the general public regarding the quality of care and future funding of aged care in Australia. The study is the first of its kind…
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