Community Options Australia aims to actively support consumers choice and independence, especially as the community sector undergoes significant and ongoing change. Through our regular communications, we share insights into what we have learnt and how we are responding to these changes.
We want to highlight the importance of you being able to act independently, make your own choices and take part in your community. It is important to us that we support you to achieve that with dignity and respect.
By seeking, acknowledging and acting on your feedback or complaints, we also ensure you are involved in improvements to the delivery of care and services you receive.