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With over 30 years in the food service industry, we’ve built amazing relationships, expertise, and tips and tricks - and we want to share that with you.

We’re uncovering the secrets of our specialised services with some of our key customers, celebrating the tried-and-true techniques of some of the greatest chefs in the industry, and shedding some light on the up-and-coming creative talent we’re lucky to work with.

It’s ok to have home care

Government is aware that many home care recipients are putting their packages on hold during the during the COVID-19 pandemic. This two-page information sheet explains that home care staff are taking all necessary measures to keep clients safe – but they don’t need to wear Personal Protective Equipment (PPE) unless they, the care recipients, has…
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COVIDSAFE app available now

The COVIDSafe app speeds up contacting people exposed to coronavirus (COVID-19). This helps support and protect you, your friends and family. The new COVIDSafe app is completely voluntary.
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Joseph Ferrer joins COA as Senior Manager – Business and Operational Development

Joseph joins COA as Senior Manager – Business and Operational Development. Joseph has worked in the not-for-profit and Government sectors in senior executive roles for over 30 years. He has extensive experience of experience in operations, community development and engagement, policy analysis, capacity building, and business development. Joseph is committed to finding innovative solutions to…
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COsMoS updates 

As part of our continual service improvement, Community Options Australia (COA) has developed several new processes within the COsMoS platform. The first of these relates to our data capture in response to the current COVID-19 pandemic. Service Coordinators will see a new drop-down menu requesting information on service delivery requests. Responses here will assist us…
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Coronavirus (COVID-19) Guide for Home Care Providers

An extensive library of information and resources is available from the government to assist our network organisations to continue to deliver services to our clients. COA highly recommends organisations familiarise themselves with the content and guidance on offer.
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COVID-19 Infection Control Training

Recognising the need to keep infection control principles top of mind these training modules are easily accessed and can be covered individually or in groups. It is strongly recommended that all staff enrol and complete these courses.
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Priority home delivery services NDIS

Community Options Australia welcomes this further step in supporting our most vulnerable communities. As part of the ongoing commitment to supporting NDIS participants, the NDIA has worked with supermarket retailers to make sure NDIS participants wanting support to grocery shop, have priority access to home delivery services. Commencing from Monday 6 April, NDIS participants…
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Federal Government launches Coronavirus Australia app and WhatsApp feature

Stay informed. Download the “Coronavirus Australia” government app in the Apple App Store or Google Play, or join our WhatsApp channel on iOS or Android.
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Compacks/ SaSH and RAS Services

COA recognises that we, as a network, are expected to provide care for clients with suspected Coronavirus/COVID-19, or those who are at a high-risk for contracting it. Our network continues to do an outstanding job meeting the emerging needs of clients and their communities, sometimes in less than ideal situations. Like many, we have deployed…
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Important: COVID-19 (Coronavirus)

Dear Colleagues, As you are aware, the unfolding situation with COVID-19 (Coronavirus) continues to cause concern in our wider community. We are aware that a few healthcare services and aged care services have been affected. Community Options Australia is monitoring this situation closely. As of this week, we have no reports of any staff in…
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Message from the CEO.

Change is the new constant. With the community sector/s undergoing significant changes (and anticipating more changes), will bring several challenges to how organisations adapt to this environment and meet the required outcomes. COA has a network of 34 organisations, and the pace of change is also another factor that requires constant monitoring and management. The…
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COA new staff and changes

It is a pleasure to announce the appointment of Salome (Toli) Menjoivar- Gonzales as a second-team leader for the ComPacks, SaSH programs here at COA. Toli oversees activity in Nepean-Blue Mountains, Western Sydney, South Western Sydney and Far West NSW. Please liaise with Toli concerning these regions. We have also appointed Mr Joseph Ferrer as…
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