Coronavirus - COVID-19
We are actively monitoring the current COVID-19 (Coronavirus) outbreak and taking steps to help staff and the people we support remain safe. Our Emergency Response Plan remains in place to ensure business continuity whilst minimising the risk of exposure.
Our CEO, Andrew Harvey is our Emergency Response contact firstname.lastname@example.org
Helping you stay safe during the COVID-19 (coronavirus) pandemic
How we are helping
During the coronavirus pandemic, you might be feeling uncertain and getting a lot of information from many different sources. So, we want to keep everything you need to know about our response to the coronavirus in one place, with the latest information as things change. Here are some of the things we’re doing to help you, our teams, and our network to stay safe in this challenging time.
Support for our clients
We have once again moved our team of Home Support Assessors and Service Coordinators to work from home arrangements. With this transition, we ensure we are answering your calls and are able to provide you with continuity of service. We have expanded our team and made further changes to our telephone network to improve the caller experience. Thank you for your patience and understanding as we move forward.
Support for our network
Our network remains highly committed and responsive. We are grateful and proud of how everyone is working. We share a common goal of keeping our people and our clients safe and supported. As changes come in the way the Government is asking us to maintain and deliver services we can see an impressive lvel of adaptability and flexibility aross the network.
The links posted here will provide the latest information on policy and best practice.
Australian Government Department of Health:
This site provides the latest information from the government and includes policy announcements, best practice guidance and a range of education and support materials.
This site provides the latest NSW Health policy and guidance and includes resources for health professionals and the public.
Health Direct: https://www.healthdirect.gov.au/
This government website provides useful information and resources for you and your family. Links are available for a mobile app.
This site provides the latest ACT Government policy and guidance and includes resources for health professionals and the public.
This site provides the latest SA Health policy and guidance and includes resources for health professionals and the public.