News

Community Options Australia aims to actively support consumers choice and independence, especially as the community sector undergoes significant and ongoing change. Through our regular communications, we share insights into what we have learnt and how we are responding to these changes. We want to highlight the importance of you being able to act independently, make your own choices and take part in your community.

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07 August 2020

Further investment in technology upgrades

Our Contact Centre personnel have outstanding service to our stakeholder community as their critical objective. To that end, they enthusiastically engaged in the process, in January 2020, to review the matrix of people, process, and technology opport