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Community Options Australia aims to actively support consumers choice and independence, especially as the community sector undergoes significant and ongoing change. Through our regular communications, we share insights into what we have learnt and how we are responding to these changes.

We want to highlight the importance of you being able to act independently, make your own choices and take part in your community. It is important to us that we support you to achieve that with dignity and respect.

By seeking, acknowledging and acting on your feedback or complaints, we also ensure you are involved in improvements to the delivery of care and services you receive.


Message from the CEO

There are several reforms and reviews currently taking place in the aged care and disability sectors which the government has announced. These are significant r...

COA partners with Western Sydney University

COA received approval as a student placement supervised workplace for students of the Health Services Management school from Western Sydney University. COA has ...

COA hosts ComPacks Case Managers Workshop

On Wednesday, September 18th just over 20 Case Managers came together from our LHD’s across NSW to participate in a facilitated workshop addressing Mental Hea...

Message from the CEO

It has now been six months since I commenced with Community Options Australia, and it is time to reflect and provide a report card. I have met with almost all s...

Jasmine Glennan joins COA as Senior Manager – Service Delivery

Jasmine comes to us having been in senior management roles within primary and community health care, aged care and most recently as the Acting Director, Integra...

Community Options Australia – ComPacks Case Managers Workshop

On Wednesday 18 September 2019 COA will host a workshop for Compacks Case Managers from within its network of service providers. This follows on from a successf...

Provider Survey – Future Design of CHSP

The Department of Health has invited Commonwealth Home Support Programme (CHSP) providers to provide information regarding aspects of their current and planned ...

Understand how community support services can complement NDIS services

National Disability Insurance Agency – learn about how other supports together with your NDIS plan can help you reach your goals. Watch Video #community #...

Collaborative pathway to innovation

In Australia, a range of options exist to meet the different care needs of each individual however, the preference for an increasing number of older Australians...

Research and evidence in community care.

The community care sector is often seen as being research poor in terms of evidence that informs policy or indeed, funding. It has not, however, prevented the i...

Aged Care Quality Standards and Charter of Aged Care Rights

1 July 2019 marked the commencement of the new Aged Care Quality Standards which complement the single Charter of Aged Care Rights. These reforms promised with ...

Message from the CEO

Many people with mental illnesses are ending up homeless or in prison as community services are not there to support them. Families and carers continue to provi...